The goods are still with the supplier
We’ll review the product description, purchase terms and documents, then clarify the requirements before shipment.
Shipments with customs clearance
Official import of goods
We’ll review your goods and paperwork before dispatch, agree on the import arrangements, and organise customs clearance and delivery.
We’ll confirm costs and timing after reviewing your batch details.
How we can help
The scope depends on the goods, the documents and where you are in the shipping process.
You have an invoice and packing list
We’ll check the product name, quantity, value, weight and package count, then identify any missing information.
You need regular shipments
We’ll agree on how to prepare each batch, handle documentation, plan the route and hand over the cargo to the recipient.
How an official shipment works
- 01Identify the goodsMaterials, intended use and manufacturer
- 02Check the requirementsClassification, documents and marking
- 03Agree on the import arrangementsImporter’s role, route and costs
- 04Arrange customs clearanceDocuments and customs procedures
- 05Deliver the cargoTo the agreed destination
What the preliminary estimate covers
For your specific shipment, we’ll outline the costs and flag what could affect the total. We’ll agree on the importer’s role and required documents before dispatch.
Documents and product requirements →What we review before you decide
- Goods and transport
- Customs payments under the applicable arrangement
- Conformity documentation and marking, if required
- Clearance and delivery to the agreed destination
Frequently asked questions
Who will be the importer?
It depends on the contractual arrangement. Before shipment, we’ll agree on each party’s role and the required documents.
Can I get an estimate without an invoice?
For an initial estimate, send a product description, country of dispatch, quantity and approximate value. A final quote requires confirmed details.
Does the shipment include product marking?
If the batch requires marking, we’ll agree on who will apply it, at what stage and what information is needed.
Share your shipment details
If you already have documents, provide the relevant details from them. Ask your account manager how to send the documents themselves.
- Goods, intended use and materials
- Country of dispatch and destination city
- Shipment quantity, value, weight and volume